Reducing the Feature Interaction Problem in Communication Systems Using an Agent-Based Architecture


Aphrodite Telecom Research, a Division of Pika Technologies
20 Cope Dr. Kanata Ontario

Abstract. This paper provides a brief overview of traditional approaches to building communication systems and describes the limitations inherent in today's newer PBX architectures. It offers an in-depth look at a different approach, the Aphrodite agent-based architecture, and underscores its ability to reduce and in some cases eliminate some of the feature interactions.

Biography. In 1979 Debbie graduated from the University of Ottawa with degrees in Mathematics and in Physics. She worked for Mitel Networks (previously Mitel Corporation) for 18 years. While there, she worked on Call Control for the SX2000 PBX and the GX5000 central office.  She then led and managed the Strategic Technology group which pioneered Mitel's entry into Intelligent Agent technology. She now runs Aphrodite Telecom Research, a division of PIKA Technologies Inc. Debbie has 37 patents granted to her name, making her Ottawa's most prolific inventor.