Location
Aware BPM in Healthcare: A practical solution
Abstract:
Location
Aware Business Process Management(BPM) Solution is a practical and
concrete approach that provides real-time accurate process data to
process owners. The data collected allow for real-time visibility and
tracking of the concerned processes. Active process monitoring along
with process data analysis can later be used to identify bottlenecks;
a major activity in bringing up process efficiency. Business process
data can be stored and used for reporting, decision-aided support and
process simulation. All those capabilities enable the ability to
better optimize process outcome.
This
presentation will focus on the application of location aware BPM in
the healthcare industry. Numerous healthcare businesses today
(especially emergency hospitals) suffer from poor visibility of their
operations and resource management difficulties. As a result,
emergency patients have to endure long hours in waiting rooms while
doctors and nurses are overloaded. It is a context where control and
visibility over business and clinical processes are critical.