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Configuring your e-mail client software to read mail from SITE's mail server.
Table of contents:
- Introduction
- Password
- Client configuration
- Outlook 2003 SP2
- Mozilla Thunderbird
- PC-Pine
- SquirrelMail
- Migration from SITE's old mail server to the new server
- Introduction
In this page you will find tips on how to configure your mail client to send and receive email
via SITE's email server.
SITE's previous mail server refused to relay messages for users located outside of SITE. However, the new server
which was made available in January of 2007 will allow SITE users to send mail from anywhere provided their mail client
can do authenticated and encrypted SMTP.
Please note: SITE's mail server supports both the POP and IMAP protocols. However, IMAP is the protocol
SITE IT support staff recommend for SITE users.
- Password
To be able to login to SITE's email server (courriel.site.uOttawa.ca), you must have run autopass
at least once since June of 2006. If you haven't done so, or if you're unable to login to the mail server, go to
- http://www.site.uOttawa.ca/autopass
and follow the instructions to ensure all your SITE account passwords are set and synchronized. Your passwords should be
set on all SITE systems within 5 minutes of your completing this step.
- Client configuration
The following sections contain instructions how to configure email clients supported by SITE IT support staff.
- Outlook 2003 SP2
Please note: Outlook Express which comes for free with Windows XP is not capable of authenticated
SMTP connections. SITE IT Support recommends you use Outlook 2003 instead. Also note, Outlook 2003 requires Service Pack 2
and all updates in order to work with the configuration given below. If you have outlook 2003, please visit the link below using
Internet Explorer to make sure you are up to date:
http://office.microsoft.com/en-us/downloads/maincatalog.aspx
To configure Outlook 2003 use the following settings:
- Click on the Tools menu
- Click on E-mail Accounts...
- Select Add a new e-mail account, click NEXT
- Select IMAP, click NEXT
- Your Name: Enter your full name. e.g. Marc Fortier
- E-mail address: Enter your SITE email address. e.g. mfortier@site.uOttawa.ca
- Incoming mail server (IMAP): Enter courriel.site.uOttawa.ca
- Outgoing mail server (SMTP): Enter courriel.site.uOttawa.ca
- User Name: Enter your SITE userid. e.g. mfortier
- We recommend you leave the Remember Password check box unchecked
- Click More Settings...
- Click the Outgoing Server tab
- Check My outgoing server (SMTP) requires authentication
- Select Use same settings as my incoming mail server
- Click the Advanced tab
- Check both boxes saying This server requires an encrypted connection (SSL)
- Incoming Server (IMAP): Enter 993
- Outgoing Server (SMTP): Enter 587 * see note below
- Root folder path: Enter INBOX. <--- don't forget the dot!
- Click OK
- Click NEXT
* If your version of Outlook is not 2003 with Service Pack 2 or later, then port 587 will not work.
If your PC is on campus, you can set your Outgoing Server port to 25 with SSL turned off instead. If you're using a laptop,
or you're configuring a PC at home or otherwise located off-campus, you'll have to
upgrade to Outlook 2003 SP2 and use port 587.
- Mozilla Thunderbird
You can download Mozilla Thunderbird from the Mozilla web site
To configure Mozilla Thunderbird use the following settings:
- Click on the Tools menu
- Click on Account Settings...
- Click on Add Account...
- Select Email account and click Next
- Your Name: Enter your full name. e.g. Marc Fortier
- Email Address: Enter your SITE email address. e.g. mfortier@site.uOttawa.ca
- Click Next
- Select IMAP
- Incoming Server: Enter courriel.site.uOttawa.ca
- Click Next
- Incoming User Name: Enter your SITE userid. e.g. mfortier
- Click Next
- Account Name: Enter your SITE userid. e.g. mfortier@site.uOttawa.ca
- Click Next
- Click Finish
- Highlight Server Settings under the account you've just created
- Select TLS under Use secure connection:
- Check the Clean up ("Expunge") Inbox on Exit check box
- Click on Advanced...
- IMAP server directory: Enter INBOX. <--- don't forget the dot!
- Click OK
- Locate and highlight Outgoing Server (SMTP) in the listbox on the left side of the account
settings panel (you may have to scroll down to the bottom to find it)
- If there is already an entry for courriel.site.uottawa.ca, highlight it and click Edit...
- If there isn't an entry for courriel.site.uottawa.ca, click Add...
- Server Name: Enter courriel.site.uOttawa.ca
- Port: Enter 587
- Check the Use name and password box
- User Name: Enter your SITE userid. e.g. mfortier
- Select TLS under Use secure connection:
- Click OK
- Click OK
- Pine
You can download Pine from the University of Washington.
To configure PC-Pine, use the following settings:
- From the main menu, press S then C
- personal-name: Enter your full name. e.g. Marc Fortier
- user-id: Enter your SITE userid. e.g. mfortier
- user-domain: Enter site.uOttawa.ca
- smtp-server: Enter courriel.site.uOttawa.ca/submit/tls/user=mfortier
Please remember to replace "mfortier" with your SITE userid.
- inbox-path: Enter {courriel.site.uOttawa.ca/norsh/tls}INBOX
- Press E and save your settings
- Press S then L then A
- Nickname: Enter SITE mail folders
- Server: Enter courriel.site.uOttawa.ca/norsh/tls
- Path: Enter INBOX. <--- don't forget the dot!
- Press CTRL-X and save your settings
- Press E
To create an address book on the new server, follow these instructions:
- From the main menu, press S then A then A again
- Server Name: Enter courriel.site.uOttawa.ca/norsh/tls
- Folder Name: Enter INBOX.addressbook
- NickName: Enter New SITE Addressbook
- Press CTRL-X and save your settings
- Press E
- SquirrelMail
You can also use SquirrelMail, a web-based email client. You can either select "Web-based email client"
from the Quick Picks drop down list on SITE's home page or browse to
http://courriel.site.uottawa.ca. No configuration required, just enter your userid and password.
- Migrating from SITE's old mail server to the new mail server
Once you've configured your mail client as described above, you will need to follow these steps:
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