Chapters in Books:

Ch1.  Anahit Martirosysan, Thomas Tran, and Azzedine Boukerche. Building Context-Aware E-Commerce Systems: A Data Mining Approach. In I. Lee (eds), Encyclopedia of E-Business Development and Management in the Global Economy, Vol. III, pages 1021-1029, Business Science Reference, February 2010

Ch2.  Zhiyong Weng and Thomas Tran. Mobile Intelligent Agent Based Architecture for E-Commerce. In G. Alkhatib and  D. Rine (eds), Agent Technologies and Web Engineering: Applications and Systems, pages 39-55, Information Science Reference, December 2008

Papers in Refereed Journals:

J1.        Richong Zhang, Thomas Tran, and Yongyi Mao. Real-Time Helpfulness Prediction Based on Voter Opinions. Accepted for publication in Concurrency and Computation: Practice & Experience (CCPE), 15 pages, Wiley, April 2011

J2.        Richong Zhang, Thomas Tran, and Yongyi Mao. Opinion Helpfulness Prediction in the Presence of “Words of Few Mouths”. Accepted for publication in World Wide Web: Internet and Web Information Systems (WWWJ), 19 pages, Springer, March 2011

J3.       Richong Zhang and Thomas Tran. An Information Gain Based Approach for Recommending Useful Product Reviews. In Knowledge and Information Systems (KAIS), Vol. 26, No. 3, pages 419-434, Springer, March 2011

J4.        Umar Minhas, Jie Zhang, Thomas Tran, and Robin Cohen. A Multi-faceted Approach to Modeling Agent Trust for Effective Communication in the Application of Mobile Ad Hoc Vehicular Networks. Accepted for publication in IEEE Transactions on Systems, Man, and Cybernetics – Part C: Applications and Reviews (TSMC-C), 14 pages, September 2010

J5.       Richong Zhang and Thomas Tran. A Helpfulness Modeling Framework for Electronic Word-of-Mouth on Consumer-Opinion Platforms. Accepted for publication in ACM Transactions on Intelligent Systems and Technology (ACM TIST), 21 pages, ACM Press, September 2010

J6.        Richong Zhang and Thomas Tran. Helpful or Unhelpful: A Linear Approach for Ranking Product Reviews. In Journal of Electronic Commerce Research (JECR), Special Issue on Comparison-Shopping and Related Recommender Intelligent Agents, Vol. 11, No. 3, pages 220-230, August 2010

J7.        Oana Frunza, Diana Inkpen, and Thomas Tran. A Machine Learning Approach for Identifying Disease-Treatment Relations in Short Texts. Accepted for publication in IEEE Transactions on Knowledge and Data Engineering (TKDE), 35 pages, IEEE Computer Society Press, April 2010.

J8.       Matthew Kellett, Thomas Tran, and Ming Li. Trust by Association: A Meta-Reputation System for P2P Networks. Accepted for publication in Computational Intelligence (CI), 29 pages, Blackwell Publishing, March 2010

J9.        Umar Minhas, Jie Zhang, Thomas Tran, and Robin Cohen. Towards Expanded Trust Management for Agents in Vehicular Ad-hoc Networks. In International Journal of Computational Intelligence: Theory and Practice (IJCITP), Vol. 5, No. 1, pages 03-15, June 2010

J10.    Thomas Tran. Protecting Buying Agents in E-Marketplaces by Direct Experience Trust Modelling. In Knowledge and Information Systems (KAIS), Vol. 22, No. 1, pages 65-100, Springer, January 2010

J11.    Richong Zhang and Thomas Tran. Automatically Filtering Useful User-Generated Contents Using N-Gram Features. In IADIS International Journal on WWW/Internet (IADIS IJ on WWW), Vol. 7, No. 2, pages 109-121, 2009

J12.    Thomas Tran. Combining Collaborative Filtering and Knowledge-Based Approaches for Better Recommendation Systems. In Journal of Business and Technology (JBT), Vol. 2, No. 2, pages 17-24, Atlantic Academic Press, 2007

J13.   Zhiyong Weng and Thomas Tran. A Mobile Intelligent Agent-Based Architecture for E-Business. In International Journal of Information Technology and Web Engineering (IJITWE), Special Issue on Business Agents and the Semantic Web, Vol. 2, No. 4, pages 63-80, IGI Publishing, October 2007

J14.    Alireza Pourshahid and Thomas Tran. Toward an Effective Trust Management System for E-Commerce: Modeling Trust Components and Processes Using URN. In Journal of Business and Technology (JBT), Vol. 2, No. 2, pages 37-46, Atlantic Academic Press, 2007

J15.    Thomas Tran. A Reliability Modelling Based Strategy to Avoid Infinite Harm from Dishonest Sellers in Electronic Marketplaces. In Journal of Business and Technology (JBT), Special Issue on Business Agents and the Semantic Web, Vol. 1, No. 1, pages 69-76, Atlantic Academic Press, October 2005

J16.    Thomas Tran and Robin Cohen. Equilibrium of E-Markets Populated with Reputation-Oriented Learning Agents. In New Generation Computing (NGC), Special Issue on Agent-Based Approach to Economic and Social Complex Systems, Vol. 23, No. 1, pages 33-41, Ohmsha Springer, 2005

J17.    Thomas Tran and Robin Cohen. The Stability of Electronic Marketplaces Where Buying Agents Use Reliability Modelling to Select Selling Agents. In Journal of Business and Technology (JBT), Special Issue on Business Agents and the Semantic Web, Vol. 1, No. 1, pages 62-68, Atlantic Academic Press, October 2005

J18.    Thomas Tran and Robin Cohen. The Advantages of Designing Adaptive Business Agents Using Reputation Modelling Compared to the Approach of Recursive Modelling. In Computational Intelligence (CI), Special Issue on Business Agents and the Semantic Web, Vol. 20, No. 4, pages 532-547, Blackwell Publishing, November 2004

J19.    Thomas Tran and Robin Cohen. A Reputation-Oriented Reinforcement Learning Strategy for Agents in Electronic Marketplaces. In Computational Intelligence (CI), Special Issue on Agent Technology for Electronic Commerce, Vol. 18, No. 4, pages 550-565, Blackwell Publishing, November 2002

Papers in Submission to Refereed Journals:

Js1.   Abdulsalam Yassine, Ali Asghar Nazari Shirehjini, Shervin Shirmohammadi, and Thomas Tran. Knowledge-Empowered Agent Information System for Privacy Payoff in eCommerce. Submitted to Knowledge and Information Systems (KAIS), 42 pages, September 2010. Revision, 37 pages, submitted March 2011.

Js2.    Abdulsalam Yassine, Ali Asghar Nazari Shirehjini, Shervin Shirmohammadi, and Thomas Tran. Business to Consumer E-Commerce Trust through Privacy Credential Ratings. Submitted to International Journal of Electronic Commerce (IJEC), 51 pages, November 2010

Js3.    Tapu Kumar Ghose and Thomas Tran. Towards a Neural Network Based Strategy for Dynamic Pricing in E-Commerce Considering Buyers Choices of Multiple Purchase Attributes. Submitted to Knowledge and Information Systems (KAIS), 44 pages, October 2010

Papers in Refereed Conference Proceedings:

C1.      Richong Zhang, Thomas Tran, and Yongyi Mao. Recommender Systems from “Words of Few Mouths”. Accepted for publication in Proceedings of the Twenty-Second International Joint Conference on Artificial Intelligence (IJCAI-11), 6 pages, March 2011 (Acceptance Rate: 17%)

C2.      Abdulsalam Yassine, Ali Asghar Nazari Shirehjini, Shervin Shirmohammadi, and Thomas Tran. Privacy Tradeoffs in eCommerce: Agent-Based Delegation for Payoff Maximization. Accepted for publication in Proceedings of  the 2011 International Conference on Data Engineering and Internet Technology (DEIT-11), 4 pages, December 2010

C3.      SK Alamgir Hossain, A. S. M. Mahfujur Rahman, Thomas Tran, and Abdulmotaleb El Saddik. Location Aware Question Answering based Product Searching in Mobile Handheld Devices. In Proceedings of  the Fourteenth IEEE/ACM International Symposium on Distributed Simulation and Real Time Applications (DS-RT-10), 7 pages, IEEE Computer Society Press, October 2010

C4.      A. S. M. Mahfujur Rahman, Thomas Tran, SK Alamgir Hossain, and Abdulmotaleb El Saddik. Augmented Rendering of Makeup Features in a Smart Interactive Mirror System for Decision Support in Cosmetic Products Selection. In Proceedings of  the Fourteenth IEEE/ACM International Symposium on Distributed Simulation and Real Time Applications (DS-RT-10), 4 pages, IEEE Computer Society Press, October 2010

C5.      Richong Zhang and Thomas Tran. Probabilistic Modeling of User-Generated Reviews. In Proceedings of the 2010 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT-10), pages 171-175, IEEE Computer Society Press, September 2010 (Acceptance Rate: 21%)

C6.      Abdulsalam Yassine, Ali Asghar Nazari Shirehjini, Shervin Shirmohammadi, and Thomas Tran. An Intelligent Agent-Based Model for Future Personal Information Markets. In Proceedings of the 2010 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT-10), pages 457-460, IEEE Computer Society Press, September 2010 (Acceptance Rate: 21%)

C7.      Umar Minhas, Jie Zhang, Thomas Tran, and Robin Cohen. Intelligent Agents in Mobile Vehicular Ad-Hoc Networks: Leveraging Trust Modeling Based on Direct Experience with Incentives for Honesty. In Proceedings of the 2010 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT-10), pages 243-247, IEEE Computer Society Press, September 2010 (Acceptance Rate: 21%)

C8.      Umar Minhas, Jie Zhang, Thomas Tran, and Robin Cohen. Promoting Effective Exchanges between Vehicular Agents in Traffic through Transportation-Oriented Trust Modeling. In Proceedings of the Ninth International Conference on Autonomous Agents and Multi-Agent Systems (AAMAS-10) Workshop on Agents in Traffic and Transportation (ATT-10), pages 77-86, May 2010

C9.     Tapu Kumar Ghose and Thomas Tran. A Dynamic Pricing Approach in E-Commerce based on Multiple Purchase Attributes. In Proceedings of the Twenty-Third Canadian Conference on Artificial Intelligence (AI-10), pages 111-122, Springer, May 2010

C10.  Richong Zhang and Thomas Tran. A Novel Approach for Recommending Ranked User-Generated Reviews. In Proceedings of the Twenty-Third Canadian Conference on Artificial Intelligence (AI-10), pages 324-327, Springer, May 2010

C11.  Richong Zhang and Thomas Tran. Review Recommendation with Graphical Model and EM Algorithm. In Proceedings of the Nineteenth International World Wide Web Conference (WWW-10), pages 1219-1220, ACM Press, April 2010 (Acceptance Rate: 14%)

C12.  Catherine Cormier and Thomas Tran. Improving Trust and Reputation Modelling in E-Commerce Using Agent Lifetime and Transaction Count. In Proceedings of the Fourth International Conference on E-Technologies (MCETECH-09), pages 184-195, Springer, May 2009 (Best Paper Award Nominee)

C13.  Richong Zhang and Thomas Tran. Helping E-Commerce Consumers Make Good Purchase Decisions: A User Reviews-Based Approach. In Proceedings of the Fourth International Conference on E-Technologies (MCETECH-09), pages 1-11, Springer, May 2009

C14.  Tapu Kumar Ghose and Thomas Tran. Dynamic Pricing in Electronic Commerce Using Neural Network. In Proceedings of the Fourth International Conference on E-Technologies (MCETECH-09), pages 227-232, Springer, May 2009  

C15.  Richong Zhang and Thomas Tran. An Entropy-Based Model for Discovering the Usefulness of Online Product Reviews. In Proceedings of the 2008 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology (WI-IAT-08), pages 759-762, IEEE Computer Society Press, December 2008 (Acceptance Rate: 20%)

C16.  Richong Zhang and Thomas Tran. An Approach for Predicting and Ranking Consumer Review Helpfulness. In Proceedings of the 2008 IADIS International Conference on E-Commerce (IADIS E-Commerce-08), pages 128-135, IADIS Press, July 2008 (Outstanding Paper Award, Acceptance Rate: 24%)

C17.  Alireza Pourshahid and Thomas Tran. Modeling Trust in E-Commerce: An Approach Based on User Requirements. In Proceedings of the Ninth International Conference on Electronic Commerce (ICEC-07), pages 413-421, ACM Press, August 2007

C18.  Zhiyong Weng and Thomas Tran. An Intelligent Agent-Based Framework for Mobile Business. In Proceedings of the Sixth International Conference on Mobile Business (ICMB-07), 8 pages, IEEE Computer Society Press, July 2007

C19.  Alireza Pourshahid and Thomas Tran. A Visualization Approach for Modeling Trust in E-Commerce. Published in Proceedings of the Canadian Conference on Electrical and Computer Engineering (CCECE-07), pages 832-835, IEEE Conference Publishing Service, 2007

C20.  Thomas Tran. Designing Recommender Systems for E-Commerce: An Integration Approach. In Proceedings of the Eighth International Conference on Electronic Commerce (ICEC-06), pages 512-518, ACM Press, August 2006

C21.  Mehrdad Nojoumian and Thomas Tran. Computational Politics and Economy for the Establishment of an Integrated Intelligent Government. In Proceedings of the Canadian Conference on Electrical and Computer Engineering (CCECE-06), pages 1062-1066, IEEE Conference Publishing Service, 2006

C22.  Thomas Tran. Avoiding Infinite Harm in E-Marketplaces by Modeling Sellers' Reliability. In Proceedings of the Eighteenth Canadian Conference on Artificial Intelligence (AI-05) Workshop on Business Agents and the Semantic Web (BASeWEB-05), pages 49-58, NRC Publishing, May 2005

C23.  Kevin Regan, Thomas Tran, and Robin Cohen. Sharing Models of Sellers amongst Buying Agents in Electronic Marketplaces. In Proceedings of the 10th International Conference on User Modeling (UM-05) Workshop on Decentralized, Agent Based and Social Approaches to User Modelling, 5 pages, 2005

C24.  Thomas Tran and Robin Cohen. Improving User Satisfaction in Agent-Based Electronic Marketplaces by Reputation Modelling and Adjustable Product Quality. In Proceedings of the Third International Joint Conference on Autonomous Agents and Multi Agent Systems (AAMAS-04), Vol. 2, pages 828-835, ACM Press, July 2004 (Acceptance Rate: 24.6%)

C25.  Thomas Tran and Robin Cohen. The Macro Behaviour of E-Marketplaces Based on Reputation Modelling. In Proceedings of the Seventeenth Conference of the Canadian Society for Computational Studies of Intelligence (AI-04) Workshop on Business Agents and the Semantic Web (BASeWEB-04), pages 21-30, NRC Publishing, May 2004

C26.  Thomas Tran and Robin Cohen. Learning Algorithms for Software Agents in Uncertain and Untrusted Market Environments. In Proceedings of the Eighteenth International Joint Conference on Artificial Intelligence (IJCAI-03), pages 1475-1476, Morgan Kaufmann Publishers Inc., 2003 (Acceptance Rate: 19.5%)

C27.  Thomas Tran and Robin Cohen. Modelling Reputation in Agent-Based Marketplaces to Improve the Performance of Buying Agents. In Proceedings of the Ninth International Conference on User Modelling (UM-03), pages 273-282, Springer, June 2003 (Best Paper Award Nominee, Acceptance Rate: 24.5%)

C28.  Thomas Tran and Robin Cohen. A Strategy for Improved Satisfaction of Selling Software Agents in E-Commerce. In Proceedings of the Sixteenth Conference of the Canadian Society for Computational Studies of Intelligence (AI-03), pages 434-446, Springer, June 2003

C29.  Thomas Tran and Robin Cohen. A Reputation-Oriented Reinforcement Learning Approach for Agents in Electronic Marketplaces. In Proceedings of the Eighteenth National Conference on Artificial Intelligence (AAAI-02) Doctoral Consortium, pages 989, AAAI Press/The MIT Press, July 2002 (One of 13 PhD students worldwide selected to present doctoral research)

C30.  Thomas Tran and Robin Cohen. A Learning Algorithm for Buying and Selling Agents in Electronic Marketplaces. In Proceedings of the Fifteenth Conference of the Canadian Society for Computational Studies of Intelligence (AI-02), pages 31-43, Springer, May 2002

C31.  Thomas Tran and Robin Cohen. A Learning Algorithm for Agents in Electronic Marketplaces. In Proceedings of the Eighteenth National Conference on Artificial Intelligence (AAAI-02) Workshop on Multi-Agent Modelling and Simulation of Economic Systems, pages 46-53, AAAI Press, July 2002

C32.  Thomas Tran and Robin Cohen. A Learning Strategy for Economically-Motivated Agents in Market Environments. In Proceedings of the Seventeenth International Joint Conference on Artificial Intelligence (IJCAI-01) Workshop on Knowledge Discovery from Distributed, Dynamic, Heterogeneous, Autonomous Data and Knowledge Sources, pages 51-56, AAAI Press, August 2001

C33. Thomas Tran and Robin Cohen. Hybrid Recommender Systems for Electronic Commerce. In Proceedings of the Seventeenth National Conference on Artificial Intelligence (AAAI-00) Workshop on Knowledge-Based Electronic Markets, pages 78-84, AAAI Press, July 2000

Papers in Submission to Refereed Conference Proceedings:

Cs1.   Abdulsalam Yassine, Ali Asghar Nazari Shirehjini, Shervin Shirmohammadi, and Thomas Tran. Online Information Privacy: Agent-Mediated Payoff. Submitted to the Ninth Annual Conference on Privacy, Security and Trust (PST-11), 8 pages, March 2011

Cs2.  Richong Zhang, Thomas Tran, and Yongyi Mao. Recommender Systems from User Opinion Streams: System Architecture and Algorithm. Submitted to the Twenty-Fifth Conference on Artificial Intelligence (AAAI-11), 6 pages, February 2011

Cs3.  Abdulsalam Yassine, Ali Asghar Nazari Shirehjini, Shervin Shirmohammadi, and Thomas Tran. Leveraging Computational Intelligence for Players’ Privacy Payoff in MMOGs. Submitted to the CSI International Symposium on Artificial Intelligence and Signal Processing (AISP-11), 6 pages, February 2011  

Technical Reports:

T1.       Thomas Tran. Reputation-Oriented Reinforcement Learning Strategies for Economically-Motivated Agents in Electronic Market Environments, Ph.D. Thesis. Technical Report CS-2007-0, School of Computer Science, University of Waterloo, 2007