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help system
subjectfact 
help systemdoes not explain all the details at once but gives the user an outline of the most important things he or she needs to know, with the opportunity to click on links that provide additional details2001-08-30 14:55:46.0
is a subtopic of 7.5 - Usability Principles2001-08-30 14:55:46.0
is a kind of software system2001-08-30 14:55:46.0
must be accurate and up-to-date2001-08-30 14:55:46.0
must be easily searchable2001-08-30 14:55:46.0
provides help performing the steps of a task2001-08-30 14:55:46.0
should be easy to understand2001-08-30 14:55:46.0
should be fast to access2001-08-30 14:55:46.0
should be integrated with the application, making it context sensitive2001-08-30 14:55:46.0
should explain error messages2001-08-30 14:55:46.0
should not increase user's frustration2001-08-30 14:55:46.0
software systembecomes complex because it is easy to add new features and because software engineers typically add features without fully understanding a system, which may not have been originally designed to accommodate the features2001-08-30 14:57:43.0
can automate business process2001-08-30 14:57:43.0
can be divided in many ways:2001-08-30 14:57:43.0
is typically initially developed as a prototype2001-08-30 14:57:43.0
must have well-described requirements if other systems or subsystems are going to use its services or communicate with it2001-08-30 14:57:43.0
should be designed for flexibility right from the start2001-08-30 14:57:43.0
undergoes evolution over its life-span2001-08-30 14:57:43.0
systemcan have specification which is then implemented by a collection of components2001-08-30 14:57:52.0
exists even if its components change over the course of time, or are replaced by equivalent components2001-08-30 14:57:52.0
has scope2001-08-30 14:57:52.0
has part component2001-08-30 14:57:52.0
has part hardware2001-08-30 14:57:52.0
has part module2001-08-30 14:57:52.0
has part software2001-08-30 14:57:52.0
has part subsystem2001-08-30 14:57:52.0
is divided up into subsystems2001-08-30 14:57:52.0

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