The exam will be three
hours. There will be two case studies
where you will be asked to apply your knowledge of e-commerce technologies to
describe a technical solution to the requirements of the business situation. Questions will guide to define the general
infrastructure that needs to be set up, and the basic workings of the relevant
business applications. Follow up
questions will ensure that you understand the relevant concepts and standards
and how to apply them. In addition, you
may be shown specific code and/or document samples and asked questions relevant
to the case study.
Below is a general outline or
roadmap to the course as it relates to the final exam.
Electronic
document processing and communication
Support
of community and commercial activity
Regulated
by standards, policies and law
General Infrastructure
XML and Web Services
Browser / Web Server Architecture
Security
Business Applications
Content Management
Search Engine
Personalization
Commercial Transactions
Payment Processing
Auctions
Elections
Supply Chain Management
Auctions
Customer Relationship Management
Data Mining
Privacy Rights Management
Digital Rights Management
Concepts
B2B / B2C / C2C / G2B /G2C
Content, Convenience , Confidence
Document Processing, Syntax vs
Semantics, Content vs Presentation, Grammar (Abstract
Syntax Tree) vs OO vs
Relational
Session, Cookie, Applet, ActiveX, web client, web server,
template, db connection pool, secured pages
Search,
inverted index, page rank, crawler
Firewalls,
Virtual Private Network, Leased Lines,
Symmetric vs Asymmetric
Encryption, one-time pad, public & private key, certificate authority,
Public Key Infrastructure
Privacy,
Authentication, Integrity, Non-Repudiation
Blind
signatures, electronic cash, elections, voter, tallier,
validator, accurate, democratic, private, verifiable
Commerce Value Chain :
Attract , Interact, Act, React
Web Service, Business Transaction, Order Pipeline
Offer,
Payment, Fulfillment, Order Form, Payment Gateway, Customer, Merchant, Supplier
Data
warehouse, data mart, OLAP, Cube, Data Visualization, Business Intelligence
Data
mining, Association, Classification, Decision Trees, Rules, Predictive
Accuracy, Lift, Return on Investment (ROI),
Value
Proposition, Personalization, User Profile, Customer Segment, Promotion, Cross
Sell, Up Sell, Click Through Rate,
Auctions
(English, Dutch, First Price Sealed Bid, Vickrey,
Double, Integrative, Multi-dimensional)
Winner’s
Curse, Market Valuation, Collusion, Common Value, Reservation Price, Private
Valuation
Agent,
Agent Management System, Agent Communication Channel (ACC), Agent Communication
Language (ACL), Ontology
Business
Registry, Trading Exchanges, Trading Roles, Transactions, Messages
Standards and Protocols
IP,
TCP, UDP
HTTP,
HTML, URL
CGI,
ISAPI, NSAPI, Servlets, JSP, ASP, J2EE, .NET
DES, RSA, SSL, SET, X.509
XML,
DTD, XSLT, SAX, DOM
SOAP,
WSDL, UDDI
XML
Signature, XACML, SAML
P3P
IOTP,
ebXML, FIPA, FIPA-ACL(CFP)